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VividFront is an integrated agency with a focus on setting a strong website foundation, building brands, and driving revenue with strategic digital marketing campaigns.

We’re looking for a well-rounded, energetic Account Coordinator who aspires to work in the fast-paced, exciting and ever-changing field of digital marketing. As an Account Coordinator on our team, you’ll manage relationships and projects on behalf of VividFront. In this client-facing role, you are expected to have superior verbal and written communication skills. We are looking for candidates who are detail-oriented, confident, collaborative, and capable of prioritizing a busy schedule.

The successful job candidate will gain a wide range of experience with marketing strategies and tactics across numerous marketing mediums and in dozens of industries. There will never be a shortage of learning experiences, and no two days are quite the same. Self-starters with entrepreneurial spirits impress us and largely make up our culture; we want to foster a team that both seizes and creates opportunity within our organization.


Education & Experience requirements:

  • Bachelor’s Degree or equivalent.
  • 1 or more internships in a related role (marketing agency, internal marketing team, sales, etc.)

Some of the major job responsibilities include:

  • Develop relationships with clients and gain an understanding of each client’s business fundamentals and ongoing needs
  • Delegate tasks to marketing, design and development teams, serving as a liaison between clients and internal teams
  • Write and deliver tactical proposals for new projects
  • Conduct discovery, kickoff and onboarding for new clients
  • Coordinate website redesign projects from start to finish
  • Conceptualize creative ideas for design team to execute
  • Articulate status of SEM/PPC campaigns and delegate follow up items internally
  • Articulate status of paid social media campaigns and delegate follow up items internally
  • Articulate status of SEO tactics and delegate follow up items internally
  • Articulate status of email and SMS campaigns, and delegate follow up items internally
  • Articulate status of Influencer/Affiliate campaigns, and delegate follow up items internally
  • Create, manage and engage with Twitter Accounts, Instagram Accounts, LinkedIn Pages, Facebook Pages, and other social media profiles, or delegate as needed
  • Succinctly unpack and communicate relevant data to clients, and competently answer their questions relating to performance metrics, Google Analytics, etc.
  • Conduct research for new opportunities to improve results for clients
  • Write and optimize client content and copy, or delegate as needed
  • Ongoing project management duties including timelines, calendars, budgeting and relationship management

List of Skills and Abilities we desire:

  • Detail oriented
  • Ability to learn quickly and adapt to new tools and information
  • Strong unstructured problem solving skills
  • Superior communication skills
  • Superior ability to navigate conflicts and tough conversations
  • Ability to keep calm in a fast-paced environment
  • Proficient with Excel / Google Spreadsheets
  • Proficient with Google/Yahoo/Bing/Facebook Ad Management Platforms
  • Certified in Google Analytics

Reasons why to work at VividFront:

  • Amazing team culture – check out our Glass Door Reviews!
  • 3x Inc 5000 Award Winning
  • 2x Northcoast 99 Top Employer
  • Unlimited paid vacation policy
  • Great benefits with full family health insurance premiums 100% paid by VividFront, (nothing comes out of your paycheck) along with Dental and Vision coverage
  • Short Term Disability & Long Term Disability, along with employer-paid life insurance
  • 401K
  • Downtown Cleveland office with an incredible location
  • Relaxed work environment with no dress code
  • “Lunch Owl” every week
  • Unlimited snacks and beverages
  • Free downtown parking

This is a full-time position that we are filling at our Downtown Cleveland location. Note that due to the COVID-19 pandemic, we are currently operating a mostly work-from-home model until further notice.

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